WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your company information, your name, e-mail address, mailing address, phone number, credit card information or other information.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases. The credit card information that you insert every time you check out and the password that you create for your account are all encrypted which means is indecipherable.
DO WE USE "COOKIES"?
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include CoalitionLA.com or MotionByCoalition.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
CHANGES TO OUR POLICY
QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to email@example.com.
TERMS AND CONDITIONS
We take great pride in our reputation for quality and our product’s excellent value. Any items with factory defects purchased through Coalition Apparel, Inc. (which include Coalition LA, Motion by Coalition, and Downtown Coalition brands) must have a claim submitted within 14 calendar days from the date the shipment leaves our warehouse. Claims made after 14 days from ship date are only eligible for partial credit (up to 50%). We will not accept any items with claims made after 30 calendar days from shipment date. Returns must be pre-authorized (claim form must be submitted and approved), otherwise they may be sent back and are subject to shipping fees. All returns are for in-store credit only. Any chargebacks will be subject to dispute charges. All original shipping fees are non-refundable and customers will be responsible for return shipping charges. Customers are also liable for return shipments that are lost or undelivered. All orders are final and any changes to the order after submittal will result in a 25% restocking fee based on the entire order amount.
If any damaged items are received, please email us a completed return form, along with a photograph of the damaged item(s). Completed forms can be emailed to firstname.lastname@example.org. If your claim has been approved for return, we will provide a Return to Manufacturer Authorization Number (RMA#) to include with your return shipment. If it is determined that there is no defect in the materials or their workmanship, you will be notified by email. Items returned without an RMA# will NOT be processed, and no credit will be issued. Merchandise must be returned in its original condition. Items will not be accepted that have been worn, washed, altered, or damaged by the receiver in any way.