We take great pride in our reputation for quality and our product’s excellent value. Any items with factory defects purchased through Coalition Apparel, Inc. (which include Coalition LA, Motion by Coalition, and Downtown Coalition brands) must have a claim submitted within 14 calendar days from the date the shipment leaves our warehouse. Claims made after 14 days from ship date are only eligible for partial credit (up to 50%). We will not accept any items with claims made after 30 calendar days from shipment date. Returns must be pre-authorized (claim form must be submitted and approved), otherwise they may be sent back and are subject to shipping fees. All returns are for in-store credit only. Any chargebacks will be subject to dispute charges. All original shipping fees are non-refundable and customers will be responsible for return shipping charges. Customers are also liable for return shipments that are lost or undelivered. All orders are final and any changes to the order after submittal will result in a 25% restocking fee based on the entire order amount.
If any damaged items are received, please email us a completed return form, along with a photograph of the damaged item(s). Completed forms can be emailed to firstname.lastname@example.org. If your claim has been approved for return, we will provide a Return to Manufacturer Authorization Number (RMA#) to include with your return shipment. If it is determined that there is no defect in the materials or their workmanship, you will be notified by email. Items returned without an RMA# will NOT be processed, and no credit will be issued. Merchandise must be returned in its original condition. Items will not be accepted that have been worn, washed, altered, or damaged by the receiver in any way.